The table below sets out what we use personal data for and the legal basis on which we rely. Where we rely on legitimate interests, we have considered whether those interests are outweighed by your rights, and you may object as described in Section 13.

Purpose	What this involves	Legal basis
Providing and administering accounts	Setting up and maintaining Customer accounts, authenticating users, providing the platform and payment functionality, configuring settings with Adyen	Performance of a contract, or steps taken at your request before entering into one. Where you are not yourself a party, our legitimate interest in administering our contract with the Customer
Customer support	Responding to queries, investigating issues, and handling complaints, including in relation to payments, payouts, and disputes	Performance of a contract; our legitimate interest in supporting our Customers and improving service quality
Onboarding and verification	Verifying the identity, ownership, standing, and activities of Customer organisations and the individuals connected with them, and passing information to Adyen for its own verification	Our legitimate interests in verifying who we contract with, meeting our obligations to Adyen and the card schemes, and preventing fraud and financial crime. Compliance with a legal obligation, where one applies to us directly (for example, sanctions and proceeds of crime legislation)
Fraud prevention and risk management	Monitoring transactions and account activity, applying fraud controls, assessing chargeback and credit risk, and taking protective measures such as adjusting payouts or requiring a deposit	Our legitimate interests in preventing fraud and unlawful activity, protecting our Customers and Payers, and managing the financial exposure we carry for our Customers' chargebacks and fines
Billing and collections	Calculating and collecting our fees, passing on scheme fines and charges, invoicing, and recovering amounts owed	Performance of a contract; our legitimate interest in recovering sums due to us
Records, audits, and cooperation	Keeping records of transactions and account activity, responding to requests from Adyen, acquirers, card schemes, regulators, and law enforcement, and cooperating with audits and investigations	Compliance with a legal obligation; our legitimate interests in meeting our contractual obligations to Adyen and the card schemes and in establishing and defending legal claims
Service improvement and analytics	Analysing how the platform is used, and producing aggregated or anonymised insights to improve and develop our products and services. We do not use one Customer's data to provide insights about it to another Customer	Our legitimate interest in understanding and improving our services
Security	Protecting the platform, detecting and responding to security incidents, and maintaining logs	Our legitimate interest in keeping our systems and our Customers' data secure; compliance with a legal obligation
Marketing	Sending information about our products and services to business and organisational contacts, and measuring engagement	Our legitimate interest in promoting our services; consent, where required. See Section 12
Corporate and legal	Managing our business, taking professional advice, dealing with insurers, and handling corporate transactions	Our legitimate interests in running and protecting our business; compliance with a legal obligation

Privacy Notice

At a Glance

1. About This Notice

2. Which Parts of This Notice Apply to You

3. Personal Data We Collect

4. How and Why We Use Personal Data

5. Verification, Financial Crime Checks, and Screening

6. Charity Customers and Donations

7. Payers and Donors

8. Who We Share Personal Data With

9. International Transfers

10. How Long We Keep Personal Data

11. Security

12. Marketing

13. Your Rights

14. Cookies

15. Changes to This Notice

16. How to Complain